DAGUPAN CITY, Dec. 2 (PIA) — To decongest the bulk of clients in its Tarlac Processing Center, the Social Security System (SSS) has formally opened an extension center at the BHF Plaza in Mayombo District here recently for faster processing and releasing of benefits to members and pensioners in the province.
SSS President and Chief Executive Officer Emmanuel Dooc said the extension office was created due to the increasing volume of transmitted transactions in Tarlac Processing Center.
“From 2014 to 2016, Tarlac Processing Center receives an average of almost 460,000 transactions from 20 SSS branch offices under Luzon Central 1 and 2. In fact, SSS recorded a massive increase in workload by 10 percent in 2015 and 52 percent in 2016 from three branch offices in Pangasinan. This has prompted the SSS management to create an extension office in Dagupan,” Dooc said.
“On the back of our branch expansion efforts, the creation of an extension office to decongest our Tarlac Processing Center will help reduce the turn-around time in handling SSS transactions,” he told the media in a forum held at the Star Plaza Hotel here.
The new SSS facility is in-charge of the receipt and processing of sickness, maternity, employees’ compensation (EC) medical claim reimbursement, disability, retirement, and death claims, as well as processing, updating and adjustment of membership, contribution and loan repayment records.
“As we bring SSS services closer to our members, we also want to ensure that benefits and privileges are given immediately to the rightful members and beneficiaries. Rest assured that SSS will provide quality service for the benefit of our transacting members and employers here in Pangasinan,” Dooc added.
Prior to the media forum, the SSS awarded certificates of recognition to the provincial government of Pangasinan as 2018 SSS Balikat ng Bayan’s Best Servicing and Collecting Partner Government Agency. (JNPD/AMB/PIA Pangasinan)
Source: PIA Feed